Measuring workplace ROI without lying to yourself
Time, space, experience, risk. What to count, what is hard to measure, and the small quarterly plan that beats every dashboard.
Most workplace data programs measure utilization and call it ROI. Utilization is not ROI. Here is the smaller, harder, more useful version.
Contents
- Why most workplace ROI is fiction
- Four categories worth measuring
- What is genuinely hard to measure
- A 12-week measurement plan
- Common pitfalls
- Where to next